myan99's Privacy Protection Policy
This policy clearly explains how myan99 collects, uses, retains, and protects your personal information.
1. Introduction
myan99 is an online gaming platform serving Myanmar, and protecting users' personal information is our highest priority. This Privacy Policy ("Policy") applies to anyone who accesses and uses the myan99.mom website.
By continuing to use this website, you are considered to have accepted the practices and procedures set out in this policy. If you do not agree with this policy, please do not use the website. This policy is intended to be reviewed periodically, and please note that it may be updated as our practices in this region change.
myan99 protects data using SSL encryption technology and commits to operating as a secure and trustworthy platform where fair gaming can take place.
2. Information We Collect
myan99 collects data in the following categories in order to deliver our services effectively.
Personal Identification Data
This includes your name, date of birth, contact number, and email address provided when registering an account.
Financial Transaction Data
This includes deposit and withdrawal records processed through KBZPay, Wave Money, and AYA Pay. We do not store full card numbers.
Gaming Activity Data
This includes the games you play, time spent playing, money in and out records, and bonus award records.
Technical Data
This includes your IP address, browser type, dates and times of access, and pages viewed within the website.
Communication Data
When you contact us via Live Chat or email, the conversations exchanged are recorded to help improve service quality.
Cookie and Tracking Data
Session Cookies and Preference Cookies are used to keep the website running smoothly and to tailor your experience to your preferences.
3. How We Use Your Information
myan99 uses the data collected only for the following purposes.
a) Account Management and Service Delivery
We create and securely maintain your account, provide bonuses and VIP privileges, and verify financial transactions.
b) Security Checks
We monitor gameplay patterns to prevent account theft, fraud, and financial crimes. Data is also referenced to ensure responsible gambling measures are in place.
c) Customer Service Improvement
We use your data to make our Live Chat and email support more effective, so your questions get answered quickly and accurately.
d) Website Improvement
We analyse user browsing patterns to continuously improve the website's design and features.
4. Data Sharing Policy
myan99 does not sell your personal information to third parties. It may only be shared in the limited circumstances below.
Data shared with payment platforms such as KBZPay, Wave Money, and AYA Pay is used solely to process transactions and is handled securely under their own privacy policies.
Data is shared only with authorised companies that provide website server hosting, database management, and security audit services. They do not use the data for their own purposes.
Relevant data may be disclosed in compliance with the law when a court order or other lawful legal request is received.
If data needs to be shared with a third party outside the circumstances above, your explicit consent will be obtained in advance.
5. Data Retention Period
myan99 retains data until the purpose for which it was collected is fulfilled, or until the legally required retention period expires.
Active Account
Data is retained for as long as your account remains open, as it is needed to deliver services and maintain VIP status records.
After Account Closure
From the date of account closure, financial records may be retained for five years and communication records for two years, after which they are permanently deleted.
Cookie Data
Session Cookies are deleted as soon as the browser is closed. Preference Cookies are deleted only after their set period expires.
Legal Retention
If data must be retained due to a legal requirement, the data owner will be notified in advance and informed that it is being held.
6. Data Security Measures
We acknowledge that no digital platform can be 100% secure. That said, myan99 has put in place the best possible layers of protection.
SSL Encryption
All data transfers are protected with SSL/TLS encryption, so no one can intercept and read them.
Server Security
The server is protected on all fronts with firewalls, an Intrusion Detection System, and regular security audits.
Access Control
Account data can only be accessed by authorised staff, and all access is logged.
You are also responsible for protecting your own account. We strongly encourage you to set a strong password, never share it with anyone, and always log out of your account. If you suspect a data breach, contact us immediately via Live Chat.
7. Data Owner Rights
All users with a myan99 account have the following rights regarding their personal information.
You can ask what data we hold about you and check it yourself.
You can request that any inaccurate or incomplete personal information be corrected.
You can request that no data be retained after your account is closed. However, there may be restrictions related to legal and financial records.
You can request that we stop using your data for certain purposes.
You can request that your personal information be provided in a readable format.
Users with an account can log in and use our services. Any data-related request can be submitted via Live Chat or by emailing [email protected].
8. Cookies Policy
myan99.mom uses cookies to keep the website running properly and to improve your gaming experience.
Essential Cookies
Required to maintain your log-in session and perform security checks. These cannot be turned off.
Preference Cookies
Used to remember your language preference and regional settings. If these cookies are disabled, some services may not work properly.
Analytics Cookies
Used to analyse website usage patterns and make improvements. Disabling these cookies does not affect the quality of our services.
You can disable cookies yourself through your browser settings, but if essential cookies are disabled you will no longer be able to log in to the website. If you have any questions about cookie controls, contact us at [email protected].
9. Child Protection
myan99's services are intended for users 21+ only. No one under the age of 21 may open an account, play any games, or make any payments on myan99.
If we become aware that we hold data belonging to a user under 21, we will immediately delete that data and terminate the relationship. If you notice a child accessing and playing on myan99, you can notify us at [email protected].
10. Policy Changes
myan99 may update this policy due to changes in local laws, technology, or our services.
- Policy changes will be communicated by updating the "Last Updated" date at the top of this page.
- If there are policy changes at the time you log in to your account, you may be notified via a notification.
- If you continue to use the website after changes have been made, you are considered to have accepted the updated policy.
- If you have any data-related questions at the time of viewing this policy, you can contact us at [email protected].
11. Contact myan99
For any questions or requests regarding this Privacy Policy, you can reach the myan99 team through the following channels.
Available in Myanmar language, 24 hours a day, 7 days a week.