21+ only • Safe Gaming

Responsible Gaming at myan99

Gaming should be for fun. At myan99, we provide tools and guidance to help you stay in control.

21+

Gaming and Responsibility

Online gaming is a form of entertainment that can be an enjoyable experience when approached wisely and with self-control. However, playing without limits can lead to financial stress and personal problems.

myan99 always puts the safety and enjoyment of our players first. That is why we offer self-limit tools, a session break feature, and 24-hour support services. If you ever feel that gaming is taking over your life, contact us immediately — we are here to help.

Important Notice: You must be at least 21 years old to play at myan99. Anyone under this age is strictly prohibited from playing.

Tools for Safe Gaming

Deposit Limit

You can set a cap on how much you deposit per day, per week, or per month in advance. This helps you manage your money and maintain a balanced approach to gaming.

Session Time Limit

You can set a weekly limit on how much time you spend playing. An on-screen reminder will appear when you are approaching the limit.

Self-Exclusion

You can suspend your own account for a set period — from 1 week up to 6 months. Access will be completely blocked during this time.

Loss Limit

You can set a maximum amount you are allowed to lose within a week or a month in advance. Once the limit is reached, gaming stops automatically.

Gaming Health Check

Answer our questionnaire to find out for yourself whether your gaming habits are still healthy.

24/7 Support

If you experience any personal issues related to gaming, you can reach our support team immediately via Live Chat.

Age 21+ Requirement

Online gaming in Myanmar is suitable only for those aged 21 and above. myan99 strictly follows this rule, and age verification must be submitted from the moment you open an account.

For parents and guardians: We recommend using parental control software on your devices to prevent children from accessing online gambling websites. myan99 will immediately block any account found to be used by an underage user.

Warning signs of a problem

If you notice one or more of the following in yourself, take action to control your gambling right away—

Continuing to play in the hope of winning back money already lost
Trying to stop gambling but finding you cannot
Taking out loans to fund gambling
Gambling is damaging your relationships with family, friends or colleagues
Hiding how much time you spend gambling and playing more than usual
Feeling irritable or low when you are not gambling

If any of these signs apply to you, contact us immediately through our Live Chat — we will help you in full confidence and privacy.

How to set limits

Adding limits to your myan99 account is simple and can be done in minutes—

Log In to Your Account

Select the "Responsible Gaming" section

From the settings menu, open the "Responsible Gaming" or "Limits" section and choose the tool you need.

Set your limit amount

You can set a deposit limit, loss limit, or session time limit by choosing a period and an amount.

Set up Self-Exclusion or Time-Out

If you want to pause gambling for a period, choose between 1 week and 6 months and click "Confirm" — this is one of the most effective steps you can take.

Contact Support

If you cannot set limits yourself, contact our 24/7 support team via Live Chat and we will apply the restrictions to your account directly.

Healthy gambling habits

Gambling should be a form of entertainment, not a way to make money. Always keep these points in mind—

Set a gambling budget in advance and stick to it
Take regular breaks instead of playing for long stretches
Make sure gambling does not affect your relationships with the people you care about
Avoid drinking alcohol or using substances while gambling
See gambling as entertainment only, and stop if you feel driven by the urge to win
Do not try to use gambling to solve financial problems

Financial limits and things to keep in mind

The minimum deposit at myan99 is 20,000 Ks and the minimum withdrawal is 30,000 Ks. Withdrawals take between 30 minutes and 3 hours.

These limits are in place to keep deposit records and cash flow balanced. Plan your personal gambling budget within these limits and set a weekly or monthly budget in advance.

When planning your gambling budget, only play with money you can afford to lose — accept that amount as already spent before you play, and do not expect to get it back.

Ways to get help

Gambling problems are not something you have to deal with alone. Reach out to the myan99 support team—

Live Chat — 24/7

Open Live Chat on the myan99 website to speak with our support team in Burmese right away. We are available 24 hours a day, 7 days a week.

Contact us by email

If you prefer to explain your situation in detail, you can reach us at [email protected]. We will reply in full confidence and privacy.

Safe gambling with enjoyment

At myan99, you can enjoy great games while staying in control. Cards, football, slots — whatever you play, you can play responsibly.

Play at myan99 View FAQ

Responsible Gaming — Questions & Answers

Log in to your myan99 account, go to Account Settings, open the "Responsible Gaming" section, and choose your Self-Exclusion period. If you have trouble doing this, contact our support team via Live Chat — we will set it up on your behalf.

Deposit limits and session time limits take effect immediately. Self-Exclusion will be activated within 24 hours of the request date.

Lowering a limit takes effect immediately. However, increasing a limit only takes effect after 7 days — this is a safeguard to prevent a moment's impulse from cancelling a limit straight away.

Contact myan99 Live Chat right away and request self-exclusion. Take a break from playing and talk to a trusted family member or friend. We will handle the matter with full confidentiality and care.

You must be at least 21 years old to play at myan99, and age verification is required when opening an account. This requirement is a key part of our child protection and responsible gaming policy.

Only set aside an amount you can afford to lose without affecting your daily life. Prioritise spending on education, medical costs, and family needs first. Use only what remains from your entertainment budget for gaming.